Need help with utility bills?

In response to the overwhelming need for utility assistance, we have monthly in-person utility assistance office hours. No appointment needed! See hours and times below.

help pay utility bills utility assistance
Utility Assistance
GAS: Atmos
SCHEDULED HELP: 2nd Wednesday monthly
More Info
CONTACT: Julie Krawczyk, Director
CALL: 214-525-6157
Walk-ins Welcome

9 AM – 1 PM
2nd Wednesday of every month

If you have one of these utility bills and you are a 60 or older resident of Dallas or Collin County, we can help:
TXU – electric
Ambit – electric
Atmos Energy – gas

We will see all we can on a first-come, first-served basis, so please be prepared to wait.

Please bring the following documents with you:
Driver’s License or other photo ID
Proof of Income (SS letter, pension statement, employment income, etc.)
Utility Bill

You may also apply for utility help with this form.

Utility Assistance Form

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