Need help with utility bills?
We have two ways to help you with utility payments:
- As of July 25, 2024, we have funds available to help toward utility bill payments for TXU Energy, Ambit Energy, and Atmos Energy. This is for people 60 or older who live in Dallas County or Collin County.
- For electric, gas, and water bills, we can help those 50 and older who live in Dallas County apply for the Comprehensive Energy Assistance Program (CEAP). Not every energy company participates in the CEAP program, and our screening process will help you see if you are eligible for assistance.
Utility Assistance
For TXU Energy, Ambit Energy, and Atmos Energy bill payment assistance, please click the button below to apply.
For help applying for the Comprehensive Energy Assistance Program (CEAP) contact:
Applying for Utility Assistance
For TXU Energy, Ambit Energy, and Atmos Energy payment assistance, please click the button below to fill out the online form, or call us at 214-823-5700.
To apply for the Comprehensive Energy Assistance Program (CEAP):
We will help those who are 50 and older in Dallas County apply for the Comprehensive Energy Assistance Program to help with electric, gas, and water bills. Please make an appointment by contacting Debbie Burkham at 214-525-6173 or dburkham@theseniorsource.org.
Documents Required for *ALL* Household Members when applying for CEAP
- Copy of birth certificate or passport
- Copy of Picture ID or Driver’s license for all household members 18 years+
- Copy of Social Security card or shot record or school record for all household members 17 years or younger
- Copies of all household income earned within the last 30 days
- SNAP Benefit Letter (if applicable)
We look forward to serving you!
