Need help with utility bills?
We have two ways to help you with utility payments:
- For TXU Energy and Ambit Energy, we currently have limited funding to help you with electric bills. This is for people 60 or older who are living in Dallas or Collin County.
- For electric, gas, and water bills, we can help those 50 and older who live in Dallas County apply for the Comprehensive Energy Assistance Program (CEAP). Not every energy company participates in the CEAP program, and our screening process will help you see if you are eligible for assistance.
Please see below for information about how to apply for either of these.
Utility Assistance
For TXU Energy and Ambit Energy assistance, click the button below to apply:
For help applying for the Comprehensive Energy Assistance Program (CEAP) contact:
Help with TXU Energy and Ambit Energy, or Help Applying for the Comprehensive Energy Assistance Program (CEAP)
For TXU Energy and Ambit Energy assistance, please click the button below to fill out the online form, or call us at 214-823-5700.
To apply for the Comprehensive Energy Assistance Program:
We will help those who are 50 and older in Dallas County apply for the Comprehensive Energy Assistance Program if you make an appointment by contacting Debbie Burkham at 214-525-6173 or dburkham@theseniorsource.org.
Documents Required for *ALL* Household Members when applying for CEAP
- Copy of birth certificate or passport
- Copy of Picture ID or Driver’s license for all household members 18 years+
- Copy of Social Security card or shot record or school record for all household members 17 years or younger
- Copies of all household income earned within the last 30 days
- SNAP Benefit Letter (if applicable)
We look forward to serving you!
