The Elder Financial Safety Center at The Senior Source is a safe and trusted place for older adults and their loved ones to get expert, professional and unbiased guidance to ensure financial well-being – from basic needs to financial exploitation.


Our vision is to ensure every older adult lives in a safe community with the financial resources to securely age with dignity.

Amidst the Coronavirus (COVID-19) pandemic, The Senior Source and its Elder Financial Safety Center are now offering virtual trainings, seminars, and support. 

Our team is available via phone (214) 823-5700 and email.

The Elder Financial Safety Center Employment Program Webinars

Today’s World of Work

Tips for Interviewing Success

Resume Workshop

The Elder Financial Safety Center

Financial Services and Safety Webinars

EFSC Helping Seniors Through Coronavirus

Know the 4 C’s to Reduce Abuse

Medicaid & Food Stamp Information

Insurance in a Difficult Economy

Elder Financial Safety Center Resources in Spanish

Support Services from the Elder Financial Safety Center

Money Management Services Available

The Elder Financial Safety Center

Money Smart for Older Adults

Money Smart for Older Adults Episode 1

Money Smart for Older Adults Episode 2

Money Smart for Older Adults Episode 3

Money Smart for Older Adults Episode 4

Money Smart for Older Adults Episode 5

Money Smart for Older Adults Episode 6

The Elder Financial Safety Center News You Can Use

Financial Coach, Debbie Burkham lends her expertise

Thinking about Accepting Relief from your Mortgage or Consumer Credit Lenders?

For those experiencing financial difficulties due to loss of job, reduction of hours, etc., what is best approach when seeking hardship assistance from your creditors? What are the potential consequences?

If you are facing financial hardship amid the COVID-19 pandemic, following are a few tips and suggestions to help you make decisions about what is the best course of action for you moving forward.

Do you have 3-6 months’ worth of emergency savings for an event such as this? If so, go into crisis budget mode and utilize that emergency savings. What is a crisis budget? That means stripping any unnecessary expenses to stretch those dollars as much as possible and pay for basic needs – shelter, utilities, food, medications and legally required insurance (automobile insurance).

If you don’t have emergency savings and you are no longer drawing a paycheck, implement the crisis budget and apply for unemployment. Also, consider applying for one of the jobs that is currently hiring.

If you have creditors such as a mortgage, student loans, automobile loans, personal loans or credit cards and you are concerned about how you will pay these bills, contact your creditors to inquire about any hardship assistance programs. Some creditors are already extending offers of payment deferrals to their customers. NOTE: If your credit rating is important to you, be sure to ask if accepting any hardship or deferment offers will negatively impact your credit. If so, find out how will your credit be impacted. Sometimes, payment deferral or hardship assistance results in late payment to your credit report.

Get all the facts before making a decision. Dallas area residents can speak to an EFSC Financial Coach for personal guidance.


  • National Foundation for Credit Counseling – to locate a Certified Credit Counselor and HUD Certified Counselors in your area 800-388-2227
  • Dallas County Home Loan Counseling Center – HUD Certified Housing Counselors 214-819-6060

Elder Financial Safety Center Director, Julie Krawczyk shares the latest

Elder Financial Safety Center Financial Counselor, Steve Benton lends his expertise

We focus on Prevention, Protection, and Prosecution.


Prevention from too little income and too much debt, as well as frauds and scams through:

  • Career Services
  • Financial Coaching
  • Benefits Assistance
  • Money Management
  • Budgeting
  • Insurance Counseling
  • Filing a Fraud Complaint
  • Debt Management


Protection for those vulnerable who are struggling to manage their daily affairs and are commonly exposed to financial predators.


Prosecution for cases involving the exploitation and abuse of elderly victims. Specialized investigators are dedicated solely to ensuring justice is achieved through the prosecution of financial crimes.


To schedule a meeting with a member of the Elder Financial Safety Center team, or to learn more about our services, please contact the director, Julie Krawczyk at 214-823-5700.

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