Friendly Visitor Coordinator

Position Title: Friendly Visitor Coordinator
Reports To: Long-Term Care Ombudsman Program Director
Status: Part-Time/Non-exempt

The Long-Term Care Ombudsman Program protects the health, safety, welfare and rights of Dallas County nursing home and assisted living residents by advocating for their quality of life and care. The Friendly Visitor Coordinator works to improve the quality of life for residents and reduce their loneliness and isolation by recruiting, coordinating and connecting individual volunteers from the community with isolated residents who live in nursing homes and assisted living facilities in the City of Dallas.

Responsibilities:

  • Developing and implementing a plan to recruit, train, motivate and retain friendly visitor volunteers for nursing homes and assisted living facilities in the City of Dallas.
  • Developing a relationship with corporations, schools, retiree groups, churches, civic and service organizations to make them aware of the Long-Term Care Ombudsman Program and securing their support and assistance in recruiting friendly visitor volunteers.
  • Developing and maintaining online volunteer opportunity postings.
  • Participating in community volunteer recruitment fairs.
  • Following up with individuals interested in volunteering in nursing homes and assisted living facilities.
  • Facilitating and monitoring the application process at each facility.
  • Providing orientation to volunteers prior to their initial visits.
  • Maintaining regular contact with friendly visitor volunteers and preparing reports using accurate volunteer hours.
  • Establishing a working relationship with nursing home and assisted living activity directors through regular communication and sharing of relevant resources.
  • Evaluating impact of program on a regular basis.
  • Engaging in all aspects of the general operation of the program and maintaining the program in the absence of the director, as assigned.

Qualifications:

  • Ability to work independently and creatively
  • Ability to work effectively with individuals of varying backgrounds, ages and interests
  • Strong public speaking and writing skills
  • Excellent organization and computer skills, with proficiency in Salesforce, PowerPoint, Excel and Word
  • Bachelor’s degree, with a minimum of two years of experience in volunteer management

Position Positives:

  • Generous PTO policy
  • 403B contribution plan with employer matching
  • Opportunities for working remotely
  • A collaborative culture with team building and staff events throughout the year

The Senior Source is the #1 resource in the Dallas area for empowering and equipping individuals and families to navigate aging. Since 1961, we have provided financial and emotional services for older adults to age with dignity and purpose. Whether older adults are navigating financial matters, caregiving issues, or senior living options, The Senior Source guides them towards a successful solution.

Diversity and inclusion are essential to The Senior Source’s mission of enhancing the quality of life of older adults in Dallas. We continually foster and support the principles and values of our agency by promoting an environment that is welcoming and inclusive of all values, opinions, experience, culture to best address the needs of our employees, clients and volunteers. The Senior Source is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

To apply, please email a cover letter and resume to Suzanna Sulfstede at SSulfstede@TheSeniorSource.org

The Senior Source is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are meritbased and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

Technology Career Coach

Position Title: Technology Career Coach
Reports To: Senior Career Coach of the Elder Financial Safety Center
Status: Full Time; Non-Exempt

Purpose:

The vision of the Elder Financial Safety Center is to ensure every older adult in Dallas lives in a safe community with the financial resources to securely age with dignity. The Senior Source is a proud collaborator of the Elder Financial Safety Center. The Technology Career Coach is responsible for assisting clients 1:1 and in groups with job readiness, career development strategies, technology readiness based on individual needs, and Digital Skills 50+ courses. This role is accountable for career training and department communications to clients and volunteers. As a team member of the Elder Financial Safety Center, the Technology Career Coach will integrate into a cross-functional team with the primary focus of addressing the economic security of adults 50 and over. This position does not have direct reports.

Primary Responsibilities:

  • Determines program eligibility and assesses clients of varying skills and education levels for job readiness and career development.
  • Provides one-on-one career coaching, vocational education, and group training on employment-related topics for adults 50 and over.
  • Evaluates the progress of program clients through regular coaching verifying employment status, sharing job leads, and ensuring support and access to comprehensive and integrated services that address their economic security, including mental well-being and physical safety.
  • Manages and maintains client and professional contacts, training and education resources, and community network information in the database.

Qualifications and Skills:

  • One to three years of any combination of training, education, and experience that is equivalent to the duties and responsibilities listed above and that provides the required knowledge and abilities.
  • Knowledge or experience with the Annie E. Casey Foundation or Communities Foundation of Texas Working Families Success theory and practice a plus.
  • Ability to motivate clients and train and guide other staff when required.
  • Ability to carry out assignments and projects without detailed instructions.
  • Excellent verbal, written and communication skills.
  • Four-year college degree required.
  • Experience with technology and data management systems necessary.
  • Spanish-speaking is a bonus.

Position Positives

  • Generous PTO policy
  • 403B contribution plan with employer matching
  • Opportunities for working remotely with supervisor permission
  • A collaborative culture with team building and staff events throughout the year

Our Core Values

  • Compassion
  • Recognizing the value of older adults
  • Integrity
  • Quality Service

The Senior Source is the #1 resource in the Dallas area for empowering and equipping individuals and families to navigate aging. Since 1961, we have provided financial and emotional services for older adults to age with dignity and purpose. Whether older adults are navigating financial matters, caregiving issues, or senior living options, The Senior Source guides them towards a successful solution.

Diversity and inclusion are essential to The Senior Source’s mission of enhancing the quality of life of older adults in Dallas. We continually foster and support the principles and values of our agency by promoting an environment that is welcoming and inclusive of all values, opinions, experiences, and cultures to best address the needs of our employees, clients, and volunteers.

To apply, please email a cover letter and resume to Julie Krawczyk at JKrawczyk@TheSeniorSource.org

The Senior Source is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are meritbased and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

Our Workplace Commitment

The Senior Source is committed to creating and promoting a diverse and inclusive workplace, and an environment free from unlawful harassment. For further information, view the PDF’s below:

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