Need help with utility bills?

We have two ways to help you with utility payments:

As of December 10, 2024 we have funds to help toward utility bill payments for Atmos Energy, TXU Energy and Ambit Energy. This utility assistance is for people 60 or older who live in Dallas County or Collin County.
For electric, gas, and water bills, we can help those 50 and older who live in Dallas County apply for the Comprehensive Energy Assistance Program (CEAP). Not every energy company participates in the CEAP program, and our screening process will help you see if you are eligible for assistance.

Note: The offices of The Senior Source are closed from Christmas Eve (Dec. 24, 2024) through New Year’s Day (January 1, 2025), reopening Thursday, January 2, 2025.

Utility Assistance

Please click the button below to apply for help with payments toward TXU Energy, Ambit Energy, and Atmos Energy if you are 60 or older and live in Dallas County or Collin County.

Utility Assistance Form

For help applying for the Comprehensive Energy Assistance Program (CEAP) contact:

English

CALL: Alixious Brown, Client Benefits Enrollment Manager at 214-525-6148

EMAIL: ABrown@TheSeniorSource.org

Spanish

CALL: Priscilla Perez, Bilingual Financial Coach at 214-525-6173

EMAIL: PPerez@TheSeniorSource.org

Applying for Utility Assistance

Note: The offices of The Senior Source are closed from Christmas Eve (Dec. 24, 2024) through New Year’s Day (January 1, 2025) reopening Thursday, January 2, 2025.

For TXU Energy, Ambit Energy, and Atmos Energy bill payment assistance, please click the button below.

Utility Assistance Form for TXU and Ambit

To apply for the Comprehensive Energy Assistance Program (CEAP):

We will help those who are 50 and older in Dallas County apply for the Comprehensive Energy Assistance Program to help with electric, gas, and water bills. Please make an appointment by contacting:

For English: Alixious Brown, Client Benefits Enrollment Manager at 214-525-6148 or ABrown@TheSeniorSource.org.

For Spanish: Priscilla Perez, Bilingual Financial Coach at 214-525-6173 or PPerez@TheSeniorSource.org.

Documents Required for *ALL* Household Members when applying for CEAP

Copy of birth certificate or passport
Copy of Picture ID or Driver’s license for all household members 18 years+
Copy of Social Security card or shot record or school record for all household members 17 years or younger
Copies of all household income earned within the last 30 days
SNAP Benefit Letter (if applicable)

We look forward to serving you!