POSITION TITLE: Guardianship Case Manager
REPORTS TO: Guardianship Program Director
STATUS: Full Time; Exempt
Join the team at The Senior Source and feel the energy, enthusiasm, and passion for Making Older Better. We are seeking a Guardianship Case Manager with experience working with older adults and that possesses exceptional interpersonal and communication skills.
PURPOSE:
The Guardianship Case Manager supports vulnerable older adults who have been determined by the courts to need guardianship protection by ensuring all health and well-being needs of clients are met.
PRIMARY RESPONSIBILITIES:
• Complex case management for older adults with cognitive impairments that ensures their health, safety and well-being
• Monthly face to face visits across the North Dallas County area (reliable transportation required)
• On call 24/7 for client emergencies
• Make all decisions for guardianship clients in a client-centered manner by encouraging self-determination, by use of substituted judgment or best interest standards, as appropriate
• Complete documentation professionally and within required time frames
• Assist with program activities including benefits coordination and volunteer training
• Ability to pass required background checks and professional certification exam
QUALIFICATIONS INCLUDE:
• Bachelor’s or Master’s degree in social work from an accredited college or university and a minimum of one year of full time experience (with Master’s degree) or two years of full time experience (with Bachelor’s degree) in direct social service work. (LMSW preferred)
• Ability to pass a state certification test and become a certified guardian within a year of hire date
• Experience working with older adults, and experience working with volunteers, a plus
• Strong organizational skills and attention to detail
• Strong interpersonal and communication skills with a desire for continuous learning
• Excellent technology skills, with proficiency in Salesforce or other CRM platform required
• Ability to carry out assignments and projects without detailed instructions
• Ability to thrive in a fast-paced, deadline-driven environment
• Bilingual in English and Spanish preferred
POSITION POSITIVES
• Generous PTO policy
• 403B contribution plan with employer matching
• Opportunities for working remotely with supervisor permission
• A collaborative culture with team building and staff events throughout the year
To apply please submit a resume and cover letter to MyNewJob@theseniorsource.org
The Senior Source is the #1 resource in the Dallas area for empowering and equipping individuals and families to navigate aging. Since 1961, we have provided financial and emotional services for older adults to age with dignity and purpose. Whether older adults are navigating financial matters, caregiving issues, or senior living options, The Senior Source guides them towards a successful solution.
Diversity and inclusion are essential to The Senior Source’s mission of enhancing the quality of life of older adults in Dallas. We continually foster and support the principles and values of our agency by promoting an environment that is welcoming and inclusive of all values, opinions, experiences, cultures to best address the needs of our employees, clients, and volunteer opportunities.
The Senior Source is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
