POSITION TITLE: Friendly Visitor Manager
REPORTS TO: Long-Term Care Ombudsman Program Director
STATUS: Full-time; Exempt
Join the team at The Senior Source and feel the energy, enthusiasm, and passion for Making Older Better. We are seeking a Friendly Visitor Manager with experience recruiting and managing volunteers and that possesses exceptional organizational, communication, and time management skills.
Purpose of Position:
The Friendly Visitor Manager is responsible for developing and managing individuals, corporate and other group volunteers to reduce isolation and loneliness and improve the quality of life for nursing home and assisted living residents in Dallas County. The primary focus of this role is building relationships with corporate partners, civic organizations, schools, and other groups to engage them in meaningful volunteer activities, such as friendly visits and special events.
Your Impact:
• Build a Community of Care: Recruit and manage volunteers from diverse backgrounds to bring companionship, support, and joy to seniors.
• Forge Partnerships: Cultivate relationships with local businesses, schools, and organizations to foster a culture of giving back.
• Organize Engaging Events: Plan and coordinate exciting activities and events that bring smiles to the faces of residents.
• Empower Volunteers: Provide training and support to ensure volunteers feel valued and equipped to make a positive impact.
Ideal Candidate:
• Relationship Builder: Excellent interpersonal skills and a knack for building strong connections with people from all walks of life.
• Organized and Efficient: Ability to manage multiple projects and deadlines while maintaining a high level of attention to detail.
• Passionate and Committed: A genuine interest in seniors and a desire to make a difference in their lives.
• Creative and Innovative: Ability to think outside the box and develop unique volunteer opportunities.
• Technology Proficient: Ability to use Salesforce Database, Microsoft Suite and virtual platforms like Zoom and Teams.
Key Responsibilities:
• Lead and manage all aspects of the Friendly Visitor Project, including recruitment, training, and coordination of volunteers.
• Build and nurture relationships with corporate partners, schools, retiree groups, churches, and civic organizations to increase volunteer participation.
• Develop and implement strategies for corporate group volunteer engagement, ensuring alignment with organizational goals and the needs of long-term care facilities.
• Organize and oversee group volunteer events, coordinating with facility staff to ensure successful experiences for both volunteers and residents.
• Maintain and grow online volunteer opportunity listings and actively participate in recruitment fairs and corporate social responsibility (CSR) initiatives.
• Collaborate with activity directors in nursing homes and assisted living facilities to ensure smooth volunteer operations and align group efforts with resident needs.
• Coordinate holiday donation drives, matching corporate and civic group volunteers with residents and facilities in need.
• Maintain regular communication with volunteers, track volunteer hours, and prepare reports to ensure accurate record-keeping and impact measurement.
• Assist with the general operation of the Long-Term Care Ombudsman Program and assume responsibilities in the director’s absence as needed.
• Work evenings and weekends, as needed for specific activities, with some flexibility in work hours.
Education/Experience:
• Bachelor’s degree, with at least two years of experience in volunteer management, corporate partnership engagement, or related fields.
Position Positives:
• Generous PTO policy
• 403B contribution plan with employer matching
• This position is considered remote; must live in the DFW area
• A collaborative culture with team building and staff events throughout the year
To apply please submit a resume and cover letter to MyNewJob@theseniorsource.org
The Senior Source is the #1 resource in the Dallas area for empowering and equipping individuals and families to navigate aging. Since 1961, we have provided financial and emotional services for older adults to age with dignity and purpose. Whether older adults are navigating financial matters, caregiving issues, or senior living options, The Senior Source guides them towards a successful solution.
Diversity and inclusion are essential to The Senior Source’s mission of enhancing the quality of life of older adults in Dallas. We continually foster and support the principles and values of our agency by promoting an environment that is welcoming and inclusive of all values, opinions, experiences, cultures to best address the needs of our employees, clients, and volunteers.
The Senior Source is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
