Ombudsmen: Championing adults in long-term care
An ombudsman is an official or advocate who is appointed to investigate individuals’ complaints against an inefficient or dishonest administration. Since October, the ombudsman program has served 10,438 residents in Dallas County. African Americans make up nearly 24% of that population. The Long-term Care Ombudsman program, offered through the Senior Source, is a federally mandated […]
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