2022-2023
Impact Report

By The Numbers

24,201

Clients served

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645

Older adult graduates of
technology classes

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3,103

Volunteers mobilized

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118

Individuals advocated for 9
critical legislative issues

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19,504

Clients educated with resources

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88%

Of residents’ complaints were
resolved by our Long-Term
Care Ombudsmen

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$11MM

Economic impact

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1,639

Clients were assisted
through frauds, scams,
and complex cases
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